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We’re here to help you navigate everything at lusolab. If you don’t find what you’re looking for below, feel free to reach out to our support team directly.
01. What exactly does lusolab do?
Lusolab is a creative studio that builds interactive tech like games, apps, and websites. We also work on non-interactive digital projects. Our goal is to create engaging experiences that help our clients reach their goals.
02. How do I get started with a new project?
Getting started is easy! Simply click the "Contact Us" or "Get a Quote" button on our homepage. Once you submit your details, a member of our team will reach out within 24–48 hours to discuss the next steps.
03. What makes lusolab different from competitors?
We focus on precision, flexibility, and teamwork. We don’t just work for you, we work with you. By following your direction and staying flexible, we create fully custom projects that don't just meet your expectations, but exceed them.
04. I need a game but I have no idea what to start.
Not sure where to begin with your game idea? We are here to help! Reach out to us for a chat, and we can share a range of options and our rate card. We use our first meeting to hear your thoughts and brainstorm the perfect plan for your project.
05. Can you help me maintain my game and keep it updated with new content?
Yes, we definitely provide support for adding new content to existing projects! However, while we provide content updates and maintenance for existing projects, please note that these are additional charged services requiring adherence to the original development pipeline to ensure stability, projects from other agencies will first require a technical audit for compatibility.
06. How much do your services cost?
Every project at Lusolab is unique, so we offer customized pricing. After our first meeting, we provide a detailed estimate so you only pay for exactly what you need. For larger projects that grow in scale, we often provide rates below the market average.
07. What is your typical project timeline?
Timelines depend on the size of your project. A small project usually takes 2 to 4 weeks, while medium or large projects can take up to 3 months. For larger needs, we can provide up to 10 dedicated team members (man-months) per project. We will give you a specific schedule with clear milestones during our onboarding process.
08. Do you work with international clients?
Yes! We are equipped to handle projects globally. We use digital collaboration tools to ensure seamless communication regardless of your time zone.